Shipping Policy

At Enner Gold, we are committed to delivering your order safely and on time. Please read our shipping details below:

1. Processing Time

  • All orders are processed within 2–4 business days (excluding weekends and holidays).

  • You will receive a confirmation email with tracking details once your order has been dispatched.

2. Shipping Methods & Delivery Time

  • Standard Delivery: 3–6 business days (within Pakistan).

  • Delivery times may vary due to courier delays, public holidays, or unforeseen circumstances.

3. Shipping Charges

  • Shipping costs are calculated at checkout based on your delivery address and order weight.

  • Free shipping may be offered on promotional campaigns or orders above a certain amount.

4. Order Tracking

  • Once shipped, you will receive a tracking number to monitor your delivery status.

  • Please allow 24–48 hours for tracking information to update.

5. Incorrect Address / Failed Delivery

  • Customers are responsible for providing accurate shipping details.

  • Enner Gold is not liable for delays or losses caused by incorrect or incomplete addresses.

  • If a package is returned due to wrong address, reshipping charges will apply.

6. Damaged or Missing Packages

  • If your order arrives damaged or items are missing, please contact us within 48 hours with photos of the package.

  • We will arrange a replacement or refund as per our Return & Refund Policy.