Return & Refund Policy

At Enner Gold, we take pride in offering high-quality & organic products including Nuts Honey, Dry Fruits, and Shilajit. Your satisfaction is our top priority. If for any reason you are not fully satisfied with your purchase, please review our return and refund policy below.

1. Returns

  • Returns are accepted within 15 days of receiving your order.

  • Products must be unused, unopened, and in their original packaging.

  • Perishable or opened food items cannot be returned due to health and safety reasons.

  • To request a return, please contact our support team with your order number and reason for return.

2. Refunds

  • Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

  • Approved refunds will be processed within 5–10 business days to your original payment method.

  • Shipping charges are non-refundable (unless the return is due to a mistake on our part, such as damaged or wrong items).

3. Exchanges

  • We only replace items if they are defective, damaged, or incorrect.

  • If you need to exchange a product, please contact us within 48 hours of delivery.

4. Non-Returnable Items

  • Opened or partially consumed products.

  • Items purchased during clearance or promotional sales.

5. Contact Us

For return or refund requests, reach out to us at:
📧 Email: info@ennergold.com